Get in Touch with ExoZoo
ExoZoo is run independently, without a support team, so there is one inbox and it is read by a person, not a helpdesk. Reach it at admin@exozoo.com.
What’s useful to hear about
- A calculator that gave you an odd or clearly wrong result — say which tool (e.g. the Pet Food Calculator or Vaccination Scheduler) and what you entered.
- A factual error in the Museum of Exotic Animals & Wildlife, the learn section, or a blog post.
- A species or feature you think the tools are missing.
- Broken links, layout problems, or anything that doesn’t work as expected.
What not to expect
There is no guaranteed response window — no promise of a reply within a set number of hours — because this is not a staffed support line. Emails get read and, where it’s within scope, acted on. This also is not a channel for veterinary, medical, or legal advice: the site’s calculators and content are general information, not a substitute for a qualified exotic-animal or wildlife veterinarian, and questions about a specific sick or injured animal should go to one, not to this inbox.